As far as I can establish, both these proprietary languages are raster-based.Unlike the case with PCL5 and PCL XL (as supported by most LaserJet printers), HP does not appear to publish details of these languages.According to the specifications (see ), the printer languages supported are PC元 GUI and PCL 3 Enhanced.I'm not famiiar with this printer model, and don't know the answer just some observations: What I have done so far to troubleshoot the last 3 days: Reinstalled the printer (3 times), the most recent today with an installer issued today rebooted the printer rebooted the computer after each significant change updated the firmware in the printer tried two different USB cables tried printing the fonts in Microsoft Word 7, Microsoft Excel 7, and directly from the font file reinstalled the Times New Roman fonts from backup visited the forums and tried all of the solutions I could for any similar problem tried the winprint, hpzppw71, and hpzpplhn print processors with both RAW and NT EMF 1.008 data types found and repaired all problems I could find with any hardware and software, as well as updating all software to the latest version. My new printer: HP Officejet Pro 8610, firmware revision FDP1CN1502AR, connected via USB cable. My setup: An HP Pavilion Elite computer NY809AV-ABA e9119t running Windows 7 Enterprise SP1 HP Laserjet 5L, HP PCS 1310, and HP D4360 all print the font just fine. In Excel, I receive the "Generic_2_Q294552" error message. It does not put a job in the print queue. My new HP Officejet Pro 8610 will not print documents, spreadsheets, or printer test pages containing Times New Roman font (of any size).
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